
5 Ways You Can Improve Your Customer Service: Give Your Clients the Right Attention
As a company leader, ensuring the customer service your workforce offers is top-notch is essential. The customer experience directly impacts a company’s success. Along with boosting loyalty, excellent customer service often generates positive word-of-mouth, cementing

Why You Should Brush Up on Your Non-Verbal Communication Skills
Non-verbal communication generally includes the body language you use when speaking with another person. It involves not just your gestures but your facial expressions, eye contact levels, posture, and any body positions you maintain or

Here Are Some Tips on How to Build Employee Loyalty
Employee loyalty is a somewhat ambiguous concept, but it’s highly noticeable when it’s lacking. Typically, people define loyalty in regard to the workforce as employees being committed to the organization in a meaningful way. The

How You Can Improve Your Work Ethic Without Getting Burnt Out
Improving your work ethic is practically a universally smart move, as it can dramatically boost productivity and bolster your reputation at work. The issue is that pushing yourself too far too fast can leave you

How to Properly Handle Employee Mistakes
One thing is universally true in the world of business; mistakes happen. Even your top performers will have the occasional misstep, and you’ve likely had your fair share of mistakes, too, during your career. As

Tip & Tricks to Improve Your Call Center Recruitment Strategy
The labor market is incredibly tight right now, and when it’s difficult to find the customer service talent your company needs, there is a temptation to blame outside forces. However, outside forces are difficult

Here Are the Top 8 Interview Etiquette Tips That You Should Be Using
Shining during your job interview is a nearly surefire way to land yourself an offer. However, to impress hiring managers, you need more than just the ability to talk about your skills and experience. Practicing

Make Your Employees Feel Lucky with These 5 Employee Appreciation Ideas
As a manager, recognizing and acknowledging your employees’ good work is crucial for building a positive work environment and increasing motivation. However, it’s not always easy to know how to show your appreciation in a

Aircraft Jobs Are Hot Right Now in Wichita: Partner with Top Notch and Find a Job You’ll Love
Currently, aircraft jobs are hot in Wichita. The aerospace industry makes up 20 percent of the state’s total exports and contributes $7 billion to the Kansas GDP. In total, Kansas delivers about one-third of the

Customer Service Isn’t Dead, Here’s How You Can Show Customer Appreciation
Ensuring your customers are fully satisfied is critical for business success. When customers are happy, they’re more likely to return for goods or services when the need arises. Plus, they become sources of positive word-of-mouth,

Soar Free: Connect with an Aviation Staffing Agency to Find Top Talent in Wichita
The aviation industry has been in a strange position since the COVID-19 pandemic. During the pandemic’s peak, airlines were forced to reduce their operations due to travel restrictions. Once restrictions were lifted, pent-up demand surged,

Here’s Why Warehouse Etiquette Is So Important
Employees working in a warehouse environment typically strive to follow all of the written rules created by their employer. However, it’s critical to know that there are also unspoken rules that are worth following. Using